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Politique de confidentialité

PRIVACY POLICY -  MON AMBASSADEUR

Mon Ambassadeur SARL is committed to protecting the confidentiality of its users' personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act. This privacy policy describes how we collect, use, store, and protect your personal data.

1. DATA CONTROLLER

The data controller of personal data collected on the website https://monambassadeur.com is:
‍
Company Name: Together Falcone Limited
‍Registered Office: 1 the works, Inchicore Terrace South Dublin 8, Ireland
Contact:
-
Email: hello@monambassadeur.com
-
Phone: +33743393115

2. DATA COLLECTED


Nous collectons uniquement les données nécessaires à la fourniture de nos services. Les catégories de données collectées incluent :

Identification Data:
-Last name, first name
- Postal address
- Email address
- Phone number
Service-Related Data:
- Order history
- User preferences and feedback
Technical Data: 
- IP addressBrowsing data (via cookies)
- Information about the device used
Sensitive Data :
No sensitive data as defined by the GDPR (racial origin, political opinions, health, etc.) is collected.

3. PURPOSES OF DATA PROCESSING

The collected data are used for:
- Order and Service Management: Tracking orders, invoicing, and delivering services.
- Customer Service: Responding to information requests or providing assistance.
- Marketing: Sending promotional emails or newsletters (only after consent).
- Website and Service Improvement: Analyzing navigation and usage statistics.

We commit not to use your personal data for purposes incompatible with those stated above.

4. LEGAL BASIS FOR PROCESSING

Data processing is based on the following legal grounds:
‍
- Contractual Performance: Managing orders and services.
- Consent: Sending marketing communications.
- Legitimate Interest: Improving our services and preventing fraud.

- Legal Obligation: Retaining invoices and tax information.

5. DATA SHARING

Your personal data is never sold. It may only be shared with:
‍
- Technical service providers and partners: Hosting providers, payment solutions, or analytics services.
- Legal authorities: In the context of legal obligations or upon judicial request.

These third parties are subject to strict data protection obligations.

6. DATA RETENTION PERIOD

Personal data is retained only for the duration necessary to achieve the intended purposes, specifically:
‍
- Order-related data: 5 years after the end of the contractual relationship.
- Marketing data: Up to 3 years after your last contact with us.
- Cookies: Refer to our Cookie Policy.

After these periods, the data is either deleted or anonymized.

7. YOUR RIGHTS

In accordance with the GDPR, you have the following rights concerning your personal data:

- Right of Access: Obtain a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete information.
- Right to Erasure: Delete your data under certain conditions.
- Right to Object: Refuse the processing of your data for legitimate reasons.
- Right to Restriction: Temporarily restrict the use of your data.
- Right to Data Portability: Receive your data in a structured and readable format.

To exercise your rights, please contact us at:
- E-mail : hello@monambassadeur.com
- Postal Address : 1 the works, Inchicore Terrace South Dublin 8, Ireland

In case of a dispute, you can also file a complaint with the CNIL via their website www.cnil.fr.

8. DATA SECURITY

Mon Ambassadeur SARL implements appropriate technical and organizational measures to protect your data against:

- Unauthorized access
- Loss or alteration
- Misuse

These measures include data encryption, restricted access, and regular audits.

9. COOKIES

The website uses cookies to:
‍
- Ensure the proper functioning of the site.
- Analyze navigation and improve performance.
- Personalize the user experience.

During your first visit, an information banner appears to collect your consent or allow you to manage your preferences. For more information, please refer to our Cookie Policy.

10. CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this privacy policy to reflect legal, technological, or service-related developments. Any substantial changes will be notified via the website or by email.

CONTACT

For any questions or requests related to your personal data, you can contact us:
‍
- E-mail :  hello@monambassadeur.com
- Téléphone : +33743393115
- Courrier :1 the works, Inchicore Terrace South Dublin 8, Ireland

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